Terms and conditions

Terms and Conditions 

 

1. Subject matter of the contract

These general terms and conditions govern the purchase of goods by the customer (“Customer”) via the online shop DAMASZENA.com of the company DAMASZENA e.U., Ing. Thomas Drobesch BSc (“Seller”). The subject of the contract are the goods offered in the online shop that the customer has selected in accordance with the order details.

2. Conclusion of the contract

a. By submitting the order, the customer submits a binding offer to purchase the selected products.

b. The seller confirms receipt of the order by email (order confirmation). This does not constitute acceptance of the purchase offer.

c. The purchase contract is only concluded when the seller accepts the order by means of a shipping confirmation or by delivering the goods.

3. Prices and payment terms

a. The prices in the online shop are stated in euros and do not include sales tax (small business regulation) in accordance with Section 6 Paragraph 1 Item 27 of the German Value Added Tax Act (UStG).

b. Shipping costs are calculated additionally and displayed during the ordering process.

c. The customer undertakes to pay the total amount according to the payment methods offered in the online shop.

4. Delivery and Shipping

a. Delivery will be made to the address provided by the customer.

b. The seller will endeavour to dispatch the ordered products within the specified delivery period. Delays due to force majeure or unforeseen circumstances cannot be ruled out.

c. The risk of accidental loss or accidental deterioration of the goods passes to the customer upon handover to the transport company.

5. Warranty and Liability

a. The warranty is based on the statutory provisions.

b. The seller is only liable for damages caused by intentional or grossly negligent conduct.

c. Damage caused by improper use of the products is excluded from liability.

6. Right of withdrawal

The customer has the right to cancel the purchase contract within 14 days without giving any reason. Details of the right of cancellation, including the conditions and consequences, can be found in the [Cancellation Policy] in the online shop.

7. Data Protection

The processing of personal data is carried out in accordance with the Seller's Privacy Policy , available on the Website. The Seller undertakes to protect the Customer's data in accordance with the applicable data protection regulations.

8. Applicable law and place of jurisdiction

a. Austrian law applies exclusively, excluding the UN Convention on Contracts for the International Sale of Goods.

b. Any dispute arising from this contract shall be subject to the jurisdiction of the court having jurisdiction at the Seller’s registered office.

9. Final provisions

a. Should individual provisions of these Terms and Conditions be invalid or unenforceable, the validity of the remaining provisions shall remain unaffected.

b. Changes or additions to these Terms and Conditions must be made in writing.

 

Contact:

DAMASZENA e.U., Ing. Thomas Drobesch BSc

Kreanzach 27, 9132 Gallizien, Austria

E-Mail: office@damaszena.com