Satisfaction Guarantee

30-day satisfaction guarantee

Your satisfaction is important to us! That's why we offer you a 30-day satisfaction guarantee on our perfumes.

Please note the following warranty conditions:

1. Right of return

If for any reason you are not completely satisfied with your purchase, you can return the product to us within 30 days of receipt. Please note our Return conditions (point 3).

2. Refund

You will receive a full refund of the purchase price. The refund will usually be made to the original payment method used.

3. Return conditions

The product must be unused and in its original packaging. To test the smell, we include a sample of the ordered product with each shipment.

Perfume samples and discovery sets are excluded from return.

4. Return costs

The buyer is responsible for return shipping costs unless the product arrives faulty or damaged.

5. Return process

To initiate a return, please contact our customer service at support@damaszena.com and we will provide you with all the necessary return information.

We want you to be completely satisfied with your purchase – so don’t hesitate to contact us if you have any questions or concerns!

Your DAMASZENA Team